FAQ

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Frequently Asked Questions:

Where is the office?
The Demerest Building is in the Village of Warwick at 28 Railroad Avenue (10990). There is on-street parking at meters or use the Shopper’s lot, which is free for 3 hours. The office is on the 4th floor, make sure you use the door marked “Waiting Room.”

Do you take my insurance?
I am not a participating provider in Medicaid or Medicare or provider networks; nor am I set up to bill insurance companies for my clients. I will give you a receipt so you can submit for reimbursement if you have coverage for outpatient psychotherapy. I highly recommend that you investigate your coverage before you call to set up a consultation; that way you can use the information to plan treatment in a way that works for you.

How long is the first appointment?
Your initial consultation will take 60 minutes. Ongoing therapy sessions are 45 minutes long.

What is the fee for an initial consultation?
The fee for all psychotherapy appointments is $150. Payment is expected at the time of service.

How do I pay?
Cash or check, either is fine.

Can I email or text with you?
Confidentiality is of great importance; therefore I do not use email or text communication.

I left a message, but haven’t heard back from you. What is wrong? What should I do?
I know that when you first call for therapy, you are in distress, and I make every effort to respond quickly. But sometimes, it can take a few days for me to return calls. If there is no problem, I will get back to you within the workweek. Here are some problems that might interfere (these things happen regularly):

*Your phone is set to reject calls from blocked numbers. I often make calls from a blocked line. If you are waiting for a call from me, try changing your phone settings to accept calls from blocked numbers. *I couldn’t hear your number because the cell phone connection wasn’t clear. Try calling from a land line. *Your voicemail is full and not accepting messages. Try clearing out your cache. *I left you a message at home and someone else deleted it. Try checking with your family/roommates. Regardless of the reason, if you haven’t heard from me within a week, leave another message.

How should I prepare for the session?
You might want to be prepared to record the session. You should read Informed Consent, print, sign and bring with you. If you think it will be helpful to take some notes so that you can make sure to cover important concerns, bring those, too. And leave plenty of time, so that you can find the office and relax for a few minutes.

What happens if I can’t make it to my appointment?
You need to leave me a message at least 24 hours before the scheduled time to avoid being charged for the session.

Do you mind if I answer my phone or text during the session?
It’s your session, and you are free to use it however you like. Bear in mind that I usually get distracted and lose concentration if this happens. Especially if your ringtone involves rap music.

May I bring my baby, dog, or friend?
Yes, but keep in mind the distraction factor.